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Terms of Use

EEZEE USER AGREEMENT

PLEASE READ THE FOLLOWING USER AGREEMENT CAREFULLY

The following Terms of Use govern your use and access of the Website (defined below) and the use of the services. By accessing the Website and/or using the services, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, do not access and/or use this Website or the services.

By accepting this User Agreement, you agree that this User Agreement applies when using the website and services available. User Agreement for the website shall come into effect on May 8, 2016. Eezee reserves the right to change, modify, amend, or update this agreement from time to time without any prior notification to user(s). Any amendments made shall be effectively immediately on posting. Users are advised to regularly check for any amendments or updates to the terms and conditions contained in this User Agreement. If you do not adhere to the changes, you must stop using the service. For any continuous use of the services will be deemed as acceptance of any amendment terms.

REGISTRATION AND YOUR ACCOUNT

User(s) can become a Registered User(s) by filling an on-line registration form on the website by giving desired information (name, contact information, details of its business, etc.). An account ("Account") will be created for the user(s) upon registration and assign a user alias ("User ID") and password ("Password") for log-in access to your Account. As a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for maintaining the confidentiality of your personal and non-personal information and for restricting access to your computer, computer system and computer network, and you are responsible for all activities that occur under your User ID and Password , email id and cell number as the case may be.

If you register on behalf of a business entity, you represent that business entity and (a) you have the authority to bind the entity to the terms and conditions of use and/or this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to EEZEE during the registration process is true, accurate, current and complete. By becoming a Registered User, you consent to the inclusion of your personal and non-personal data in our on-line database and authorize EEZEE to share such information with other user(s).

EEZEE may refuse registration and deny the membership and associated User ID and Password to any user for whatever reason. Website may suspend or terminate a registered membership at any time without any prior notification in interest of EEZEE or general interest of its visitors/other members without giving any reason thereof.

Despite Registered User(s) contact number(s) being on the Do Not Call Registry, I consent to be contacted by EEZEE through phone calls, SMS notifications or any other means of communication, in respect to the services provided by EEZEE. You agree, inter alia, to: 1. Provide true, accurate, current and complete information about yourself as prompted by EEZEE's registration form or provided by You 2. Maintain and promptly update the personal and non-personal Data to keep it true, accurate, current and complete. EEZEE reserves the right to indefinitely suspend or terminate or block access to your account for any inaccurate, untrue, not current or incomplete information.

USE OF THE WEBSITE

You understand and agree that EEZEE and the Website merely provide hosting services to its Registered Users and persons browsing/visiting the Website. All items advertised/listed and the contents therein are advertised and listed by Registered Users and are third party user generated contents. EEZEE has no control over the third party user generated contents.

While using this Website, you will not :

  • post content or items in an inappropriate category or areas on our Website or services;
  • violate any laws, third party rights, or our policies
  • use our Website or services if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from our Website;
  • manipulate the price of any item or interfere with other user's listings;
  • circumvent or manipulate our fee structure, the billing process, or fees owed to the Company;
  • post false, inaccurate, misleading, defamatory, or libelous content (including personal information);
  • take any action that may undermine the feedback or ratings systems;
  • transfer your account to another party without the Company's consent;
  • distribute or post spam, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may harm the Website, or the interests or property of users of the Website;
  • copy, modify, or distribute content from the Website and the Company's copyrights and trademarks; or
  • harvest or otherwise collect information about users, including email addresses, without their consent; or
  • use existing user accounts or create new user accounts in order to circumvent or avoid buying or selling limits, restrictions, holds or other policy consequences
  • hyperlink in https://eezee.com.my unless explicit written approval is obtained from Eezee Pte. Ltd.

Violations of this policy may result in a range of actions, including:

  • Listing cancellation
  • Loss of Settlement Amount
  • Limits placed on account privileges
  • Loss of status
  • Account suspension / termination

RESTRICTION ON PRODUCT USE

The products you purchase from Eezee are prohibited from being:

  1. Used in or shipped to any of the following region:
  2. People's Republic of Korea (North Korea), Iran, Iraq, Libya, Afghanistan, Congo, Cote d'Ivoire, Lebanon, Liberia, Sierra Leone, Somali Democratic Republic (Somalia), South Sudan, Sudan, Eritrea, Syria, Cuba, Central African Republic

  3. Used for the purpose of any of the following end-use:
    • Any military use
    • Development, production, use, or storage that are associated with nuclear, nuclear fusion, missile and/or unmanned aircraft
    • Development, production, use, or storage of chemical materials, microorganisms, toxic substances that are associated with any military/defense organization, AND;

  4. Used by end-user(*) who is any individual, company, organization or association that is known to be/has been associated with any of the end-use stipulated in 2 above.
  5. * "End-user" means:

    • An entity which will use the relevant product(s) purchased through Eezee in its in-house equipment or device; or
    • An entity which will assemble or process the relevant product(s) purchased through Eezee.

  6. Products sold may be restricted to specific industry usage. Please contact us for more information.

INTELLECTUAL PROPERTY RIGHTS

EEZEE are not able to verify that the suppliers of our online marketplace have the right to sell the goods and/or services offered by them. EEZEE is also not an arbiter or judge of disputes about intellectual property rights. By taking down a listing, as a prudential matter, EEZEE is not endorsing a claim of infringement. Neither, in those instances in which EEZEE declines to take down a listing, is EEZEE determining that the listing is not infringing, nor is EEZEE endorsing the sale of goods in such cases. EEZEE does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the services contained on its web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with its services.

EEZEE respects the intellectual property rights of others, and we expect our Suppliers and User(s) to do the same. We believes that the User(s) agree that they will not copy, download & reproduce any information, text, images, video clips, directories, files, databases or listings available on or through the web site (the "EEZEE content") for the purpose of reselling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise), operating a business competing with EEZEE, or otherwise commercially exploiting the EEZEE content. Systematic retrieval of EEZEE content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from EEZEE is prohibited.

In addition, the use of the content for any purpose not expressly permitted in this Agreement is prohibited and may invite legal action. As a condition of your access to and use of EEZEE's services, you agree that you will not use the web site service to infringe the intellectual property rights of others in any way. EEZEE reserves the right to terminate the account of a user(s) upon any infringement of the rights of others in conjunction with the use of the EEZEE service, or if EEZEE believes that user(s) conduct is harmful to the interests of EEZEE, its affiliates, or other users, or for any other reason in EEZEE's sole discretion, with or without cause.

In no event EEZEE shall be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to its services. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

Availability & Pricing

All items are subject to availability. EEZEE will inform you as soon as possible if the goods you have ordered are not available. All prices are subject to change without notification, and while every effort is made to ensure the accuracy of prices displayed on https://eezee.com.my they are not guaranteed to be accurate. If any price is different from that displayed we will inform you before dispatching the order and you will have the option of continuing with the order or not.

Buyers may request to cancel purchases at any time before shipment. Such requests would be reviewed on a case-by-case basis. Once shipped, purchases will be subject to return process rather than cancellation process.

Claims for loss or damage must be filled within three (3) working days after receipt of goods.

Buyers may request for return of purchased items at any time within 7 days from the delivery of items on a case-by-case basis. With respect to return-related matters, relevant laws and regulations shall prevail over the terms and conditions suggested by EEZEE. Notice must be given to us of any goods not received within 10 days from the date of despatch.

No goods may be returned without prior authorisation from the company.

Return costs shall be borne by the party attributable to the return request, such as:

  • the buyer, where the return is due to his/her change of mind; and
  • the seller, where the return is due to the defects in the item, delivery delay or delivery of the wrong or different item

For overseas purchases, return attributable to the buyer may not be practically possible due to high return costs. We or sellers take no responsibility and assume no liability for such cases. Prices charged for Overseas Invoices are on Delivered-at-place (DAP) Shipping Terms, Local Taxes and Fees will be borne by the buyer.

Upon completion of the cancellation or the return process, EEZEE will refund credits into the user’s account in the form of EEZEE credits within fourteen (14) working days. Buyers may at any time request to withdraw the refunded credits from the account of the buyer and the request amount shall be remitted to the buyer's account based on their original mode of payment as per the transaction within 10 business days.

No form of full bank or credit card details transacted online through our 3rd party payment gateways are kept in Eezee’s database, we do not have access to your details neither will Eezee share any confidential information of such nature to any 3rd party. You may visit their respective website/channel to find out on their Terms of Use and Privacy Policy. All refunds made are credited back in full amount to buyer unless otherwise agreed/stated depending on the nature of the cause of refund. Any transactional cost incurred through refunds processed online will be borne by Eezee unless otherwise informed to the buyer before processing of refund.

Pricing and Seller Activities

Sellers are responsible to ensure relevant information such as pricing, item details, inventory level, terms and conditions are updated accordingly. You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees), harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.

Privacy

Without your consent, EEZEE does not sell or reveal your personal information to third parties for any marketing purposes. We use your information only as described in our Privacy Notice. You can access and modify the information you provide us and choose not to receive certain communications. If you do not agree with the Privacy Policy, please do not use our services. In the event of a breach in any of the terms in the Agreement, Eezee reserves the right, in its sole and absolute direction, to cooperate fully with relevant government authorities, private investigators, all the rightful owner(s) or interest holder(s) and/or injured third parties in the investigation of any potential or ongoing criminal or civil wrongdoing. Eezee may disclose any information related to the investigation under such circumstances, if requested.

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